ketuanaga Privacy Policy

This page describes what we collect when you use ketuanaga and how we keep that data protected. We at ketuanaga recognize that your personal information is sensitive; our privacy practices reflect that commitment.

When you open a ketuanaga account, deposit funds, or place a wager on our sportsbook (Liga 1, Piala AFF, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), or slot games, we collect certain data to operate our service securely and comply with legal obligations. This policy explains what we collect, how we use it, and what rights you have.

We encourage you to read this policy carefully. If you have questions about how we handle your data on ketuanaga, our support team can clarify any point.

What We Collect When You Use ketuanaga

We collect your email address, phone number, and chosen password during ketuanaga account registration. We also collect your full name and date of birth to verify your identity before you can withdraw funds from ketuanaga.

We collect payment information when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet). We do not store your full payment card or wallet credentials; your payment provider handles that directly, and we receive only a transaction confirmation.

We collect identity documents (a photo ID and a selfie) as part of our KYC (Know Your Customer) verification process on ketuanaga. We also collect your IP address, device type, and browsing activity on our platform to detect fraud and improve service. We may collect additional information if you contact our support team or submit a complaint.

How We Use Your ketuanaga Data

We use your email and phone number to send you account notifications, deposit confirmations, and withdrawal updates on ketuanaga. We use your identity documents to verify that you are who you claim to be before allowing withdrawals.

We use your payment history to detect suspicious activity, prevent fraud, and comply with anti-money-laundering regulations. We use your IP address and device information to protect your ketuanaga account from unauthorized access and to identify duplicate accounts.

We may also use your data to improve ketuanaga's service—for example, analyzing which games or sports markets (Liga 1, Piala Indonesia, Mobile Legends) are most popular among our users. We do not use your data to build marketing profiles or to sell to third parties.

Third Parties and ketuanaga Data Processors

We work with third-party service providers to operate ketuanaga. These include payment processors (to handle mobile banking, local payment, online payment, and bank deposits), identity-verification vendors (to confirm your documents), and cloud hosting providers (to store ketuanaga data).

We require all third parties to keep your ketuanaga data confidential and to use it only for the purpose we specify. We do not allow them to use your information for their own marketing.

We may share ketuanaga user data with regulatory authorities or law-enforcement agencies if required by law. We will notify you of such requests unless legally prohibited from doing so.

Cookies and Tracking on ketuanaga

We use cookies on ketuanaga to keep you logged in, remember your preferences, and detect suspicious login attempts. These are necessary for ketuanaga to function securely.

We may also use analytics cookies to understand how users navigate ketuanaga and which features are most used. These cookies do not identify you personally; they help us improve our platform. You can disable non-essential cookies through your browser settings, though doing so may limit ketuanaga functionality.

We at ketuanaga treat your data as a trust—held securely and used only for the purposes you expect.

Your Rights Under ketuanaga Privacy Policy

You have the right to access the personal data we hold about you on ketuanaga. You can request a copy of your ketuanaga account information, including your transaction history and identity documents, by contacting our support team.

You have the right to request corrections if your ketuanaga data is inaccurate. You can update your email or phone number in your account settings; for other changes (like your name or date of birth), contact our support team.

You have the right to request deletion of your ketuanaga account and associated data, subject to legal obligations. Some data may be retained for fraud prevention or compliance purposes even after deletion. Contact ketuanaga support to initiate account closure.

Data Storage and ketuanaga Security

We store ketuanaga user data on encrypted servers in multiple locations. Some servers may sit outside your jurisdiction, as we operate an international platform. By using ketuanaga, you consent to data storage outside your home country.

We use industry-standard encryption (SSL/TLS) to protect data in transit between your device and ketuanaga servers. We employ firewalls, intrusion detection, and regular security audits to prevent unauthorized access.

We cannot guarantee absolute security. If a breach occurs that affects ketuanaga user data, we will notify affected users and take steps to minimize harm. We encourage users in Jakarta, Surabaya, Bandung, Medan, and Semarang to review local data-protection regulations, as they may impose additional obligations.

Children and ketuanaga Age Restrictions

We do not knowingly collect data from children under legal age in their jurisdiction. ketuanaga accounts require users to confirm they are of legal age to access our platform.

If we discover that a ketuanaga account belongs to a minor, we will close that account and delete associated data. If you believe a child has opened a ketuanaga account, contact our support team immediately.

Changes to ketuanaga Privacy Policy

We may update this ketuanaga privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify users of material changes via email or by posting an announcement on ketuanaga.

Your continued use of ketuanaga after such changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

If you have questions about how we handle your data on ketuanaga, or if you wish to exercise any of your privacy rights, contact our support team. We are available to answer inquiries about your ketuanaga account data and our privacy commitments.